Secure Shopping








Find quick answers to your questions below...
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Policies
• Privacy Policy
• Security
Pricing and Billing
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
Buyer's Guide
• Extra 10% off Acuvue Oasys
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?


3 Easy Ways to Verify your Prescription
Upload a scanof your prescription
from your computer Recommended 		or Email a photoof your prescription to
[email protected] Recommended 		or Enter your doctor's infoand we'll validate your
prescription for you slower process - not recommended